Privacy Policy
Privacy Policy
Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
You may visit our website without
revealing any personal information. With every visit on the website, the web
server stores automatically only a so-called server log file which contains
e.g. the name of the requested file, your IP address, the date and time of the
request, the volume of data transferred and the requesting provider (access
data), and documents the request.
These access data are
analysed exclusively for the purpose of ensuring the smooth operation of the
website and improving our offer. This serves according to art. 6 (1) 1 lit f
GDPR the protection of our legitimate interests in the proper presentation of
our offer that are overriding in the process of balancing of interests. All
access data are deleted no later than seven days after the end of your visit on
our website.
Third-party hosting
services
Data are also processed by a third-party
provider that we have engaged to render hosting and website presentation
services on our behalf. This provider processes on its servers all data that
are collected in the manner specified below when you visit our website or fill
in forms made available for this purpose in our online shop. Data are processed
on other servers only in the scope described herein.
This service provider is based in an EU or EEA member state.
We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to art. 6 (1) 1 lit b GDPR. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.
We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to art. 6 (1) 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.
Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this consent in accordance with Art. 6 (1) sentence 1 lit. b GDPR so that the latter can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, as permitted by law and about which we inform you in this declaration.
DHL Paket GmbH
Sträßchensweg
10
53113 Bonn
Deutsche Post AG
Charles-de-Gaulle-Straße 20
53113 Bonn
United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
E-mail advertising if you subscribe to the
newsletter
If you subscribe to our newsletter, we will regularly send you our
e-mail newsletter based on your consent according to art. 6 (1) 1 lit a GDPR,
using the data required or disclosed by you separately for this
purpose.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
E-mail advertising if you do not subscribe to the
newsletter and your right to opt out
If we receive your e-mail address in
connection with the sale of a product or service and you have not opted out and
you are not a consumer who has his habitual residence in Poland, we reserve the
right to regularly email you offers for products from our product range that
are similar to those you have already purchased. This serves to safeguard our
predominantly legitimate interests in accordance with Art. 6 Para. 1 f) GDPR in
addressing our customers for advertising purposes.
You can opt out of this use of your
email address at any time by sending a message to the contact option specified
below or by using the opt-out link in the advertising email, without incurring
any costs beyond the cost of transfer calculated at the base
rates.
The newsletter may also be sent by our service providers on our behalf as part of their service processing. For any questions relating to our service providers and the basis of our collaboration with them, please get in touch with the contact persons described in this privacy policy. Our service providers are located and/or use servers in the USA and in India. For these countries, we do not have an adequacy decision from the European Commission. Our collaboration with them is based on standard data protection clauses of the European Commission. Our service providers are located and/or use servers in the following countries for which the European Commission has adopted an adequacy decision: Canada.
We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order.
This
serves the protection of our legitimate interests in the optimal marketing of
our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the
process of balancing of interests. The Trustbadge and the advertised trust
badge services are offered by Trusted Shops AG, Subbelrather Str. 15C, 50823
Cologne, Germany.
With every use of the Trustbadge, the web server automatically saves a
so-called server log file which contains e.g. your IP address, the date and
time of the request, the volume of data transferred and the requesting provider
(access data), and documents the request. Those access data are not analysed
and are automatically overwritten no later than seven days after the end of
your website visit.
Other personal data are transferred to Trusted Shops only if you decide
to use or have already registered to use Trusted Shops products after placing
an order. In such a case, the contract concluded between you and Trusted Shops
applies.
To improve the
user experience on our website and enable you to use its certain features in
order to show suitable products or conduct market research, some pages of this
website use the so-called cookies. This serves the protection of our legitimate
interests in the optimised presentation of our offer according to art. 6 (1) 1
lit a GDPR that are overriding in the process of balancing of interests. A
cookie is a small text file which is stored automatically on your end device.
Some of the cookies we use are deleted after you close the browser session,
i.e. when you close the browser (that’s the so-called session cookies). Other
cookies are stored in your end-user device and enable us to recognise your
browser when you visit us again (persistent cookies). To check the cookie
storage period, you can use the Overview function in the cookie settings of
your web browser. You can configure your browser for it to inform you whenever
a page uses cookies and decide on a case-by-case basis whether to accept or
reject the cookies on a given website or generally. Every browser has a
different policy for managing the cookie settings. The browser’s policy is
described in the Help menu of every browser and explains how you can change
your cookie settings. To find out how to change the settings in your browser,
see the links below:
Internet Explorer™:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™:
https://support.apple.com/en-gb/guide/safari/sfri11471/12.0/mac/10.14
Chrome™:
https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™:
https://support.mozilla.org/es/kb/proteccion-de-rastreo-mejorada-en-firefox-para-esc
Opera™:
https://help.opera.com/en/latest/web-preferences/
Please note that disabling
cookies may limit your access to some features of our website.
This website uses Usercentrics' cookie consent technology to obtain your consent to the storage of certain cookies on your end device and to document this in compliance with data protection regulations. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, website: https://usercentrics.com/de/ (hereinafter "Usercentrics").
When you enter our website, the following personal data is transferred to Usercentrics:
- Your consent(s) or withdrawal of your consent(s)
- Your IP address
- Information about your browser
- Information about your device
- Time of your visit to the website
Usercentrics also stores a cookie in your browser in order to be able to allocate the consent you have given or revoke it to you. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention requirements remain unaffected. Usercentrics is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6 Paragraph 1 Clause 1 Letter c GDPR.
Using
of econda for web analytics
For the purpose of website
analytics, this website uses the technology of econda GmbH (www.econda.de) to
automatically collect and store data from which user profiles are created using
pseudonyms. This serves the protection of our legitimate interests in the
optimised presentation of our offer according to art. 6 (1) 1 lit f GDPR that
are overriding in the process of balancing of interests. We may use cookies for
this purpose. The pseudonymised user profiles will not be joined with the
personal data of the person behind the pseudonym without separate, express
consent of that person. You may opt out of the collection and storage of data
at any time with effect for the future, by
clicking on this link.
After you opt out, an opt-out
cookie will be stored on your end-user device. If you clear your cookies, you
will have to click the link again.
Makaira / Matomo
We use analysis tools from Makaira GmbH, Seckenheimer Hauptstraße 113, 68239 Mannheim ("Makaira"). Makaira makes it possible to analyse the use of the website by website visitors with the open source software Matomo (https://matomo.org). In doing so, various usage data, such as page views, time spent, device categories, operating system (e.g. PC with Windows operating system) and user access (e.g. via paid advertisements or unpaid search results) or contents of the current shopping basket are processed. This data is summarised by Makaira in a pseudonymised profile that is assigned to the user's end device. Based on the data collected, Makaira creates a prediction about your preferences. Subsequently, the products in the shop are presented to you in a certain order or suitable product suggestions are made.
Livechat
The use of cookies is required to provide the LiveChat. You cannot reject this particular cookie via the cookie manager of the Groundies website, as this would make it impossible for you to use the LiveChat for technical reasons. We will only use this personal data and
the content of your request to fulfil and track your requests. The processing of data and information going beyond this when using the LiveChat is necessary for the technical provision and handling of the LiveChat.
Google AdWords
remarketing
We use Google AdWords to
advertise our website in Google search results and on third-party websites. For
this purpose, when you visit our website, the so-called remarketing cookie of
Google is set on your browser, which allows the automatic displaying of
interest-based advertising using a pseudonymous cookie ID and information about
your website visits. This serves the protection of our legitimate interests in
the optimal marketing of our website according to art. 6 (1) 1 lit f GDPR that
are overriding in the process of balancing of interests.
Any data processing that goes
beyond that scope takes place only if you have allowed Google to associate your
web and app browsing history with your Google account and to use information
from your Google account to personalise ads that you see across the web. If, in
such a case, you visit our website while being signed in to Google, Google will
use your data together with Google Analytics data to build and define audience
lists for cross-device remarketing. For this purpose, Google will temporarily
join your data with Google Analytics
data to build audiences.
Google AdWords remarketing is
offered by Google LLC (www.google.com). Google LLC is headquartered in the USA
und and is certified to the EU-US-Privacy Shield. You will see the up-to-date
certificate here. Based on
this agreement between the USA and the European Commission, the latter has
recognised entities certified to the Privacy Shield as those ensuring an
adequate level of data protection.
You can disable the remarketing
cookie via this
link. In addition, you can obtain information about the setting of
cookies from the Digital Advertising
Alliance and accordingly adapt the settings of your browser.
We use Facebook Custom Audience Pixel on our website, a service provided by Facebook which enables us to track our Facebook marketing campaigns and learn how to improve them by tracking your behavior after entering our website via clicking on one of our Facebook ads. This process is used to evaluate the effectiveness of these Facebook ads for statistical and marketing analysis and thus optimize future campaigns. The tracked data contains no identifying information, so no conclusions can be drawn about your identity. However the data is saved and processed by Facebook, such that a connection to the corresponding user profile is possible and Facebook may use the data for their own advertising purposes in accordance with the Facebook privacy policy (https://www.facebook.com/about/privacy/). Facebook and partners might use this to display ads on and outside of Facebook. You can opt-out of the Facebook pixel tracking described above and Facebook showing you our personalized ads. You can change the settings for which ads you are shown outside of Facebook (if you are logged into Facebook) by using the following link:https://www.facebook.com/settings?tab=ads
9. Pinterest Retargeting (Pinterest Tag)
We use the tracking pixel (Pinterest Tag) provided by Pinterest Europe Ltd. (Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland). The pixel collects information about usage (e.g., information about products viewed) under the cooperative responsibility of Pinterest Europe Limited and Groundies and shares this information with Pinterest Europe Limited. The use of the data transmitted to Pinterest Europe Limited is the sole responsibility of Pinterest Europe Limited under data protection law. The information provided to Pinterest Europe Limited may be grouped together for you with the help of other information that Pinterest Europe Limited has stored about you, e.g., through your ownership of an account on the “Pinterest” social network. With the help of the data collected via the pixel, interest-specific advertisements can be displayed in your Pinterest account (retargeting).
Pinterest Europe Limited may also aggregate the data collected via the pixel and use it for its own advertising purposes as well as for the advertising purposes of third parties. For example, Pinterest Europe Limited may infer certain interests from your browsing behavior on this website and also use this information to promote third-party offers. Pinterest Europe Limited may also combine the data collected via the pixel with other data that Pinterest Europe Limited has collected about you via other websites and/or in connection with the use of the “Pinterest” social network, so that a profile about you can be stored at Pinterest Europe Limited. This profile may be used for advertising purposes. The legal basis for this data processing is Article 6(1)(a) GDPR.
You can find more information about data protection at Pinterest Europe Limited at: https://policy.pinterest.com/en/privacy-policy.
Here you can also assert your rights as a data subject (e.g., the right to erasure) with regard to the data that Pinterest Europe Limited processes as the data controller. You may withdraw your consent at any time.
10. LinkedIn Insights Tag
We use LinkedIn’s Insight Tag on this website. The LinkedIn Insight Tag generates a LinkedIn “browser cookie” that collects the following data:
- IP address,
- Timestamp,
- Page activities,
- demographic data from LinkedIn if the user is an active LinkedIn member.
This technology enables us to monitor the performance of our ads and read information regarding user interaction on our website. The LinkedIn Insight Tag is embedded on our website in order to connect to the LinkedIn Server if and when you visit our site and are logged into your LinkedIn Account while doing so.
We process your data in order to evaluate campaigns and collect information about users who might have reached our website via our LinkedIn campaigns. The legal basis for this data processing is Article 6(1)(a) GDPR.
We store your data for as long as we need it for the respective purpose (evaluation of campaigns) and/or as long as you haven’t objected to the storage of your data or revoked your consent. The collected data is encrypted. Find more information here. Have a look at LinkedIn’s privacy policy and the LinkedIn Opt-Out.
11. mySHOEFITTERWe use "mySHOEFITTER", an application for digital shoe size advice, in our webshop to support our customers automatically in their shoe size selection. mySHOEFITTER is an application of mySHOEFITTER GmbH (company headquarters: Münsterstr. 5, 59065 Hamm, Germany).
Using of social network plugins of
Facebook
Our website uses so-called social network plugins
(“plugins”).
If you call a page of our website that
contains such a plugin, your browser will establish a direct link to the
servers of Facebook, Google, Twitter or Instagram. Then, the content of the
plugin will be transferred by the relevant provider directly to your browser
and integrated within the page you are viewing. This allows the providers to
obtain information that you viewed the page of our website in your browser,
also if you do not have an account with the relevant provider or are currently
not signed in. This information (including your IP address) will be sent from
your browser directly to the relevant provider’s server (which may be in the
USA) and stored there. If you have signed in to your social network account,
the providers will be able to directly attribute your visit to our website to
your social network account. If you interact with the plugins, e.g. click the
'Like' or 'Share' button, this information will be also sent directly to the
provider’s server and stored there. In addition, the information will be
published on the social network page and your contacts will be able to see it.
This serves the protection of our legitimate interests in the optimal marketing
of our website according to art. 6 (1) 1 lit f GDPR that are overriding in the process
of balancing of interests.
To find out more about the
purpose and scope of collection, further processing and use of the data by the
Providers, and to learn about the
available contact options and your rights in this respect and how you can
customise your browser to better protect your privacy, please see the data
privacy policies of the providers:
https://en-gb.facebook.com/policy.php
If you do not want the social
networks to attribute the data collected through our website directly to your
social network account, you must sign out of the relevant account before
visiting our website. You may also use add-ons for your browser, e.g. the
"NoScript" script blocker (http://noscript.net/), to stop
plugins.
If, when or after
placing your order, you have given us your express consent to doing so
according to art. 6 (1) 1 lit a GDPR, we will use your e-mail address to send
you reminders about rating your order using the rating system applied by
us.
You may revoke your consent at
any time by sending a message to the contact option specified below.
You are entitled to be obtain free-of-charge information
concerning data stored about your person
and, as the case may be, to correct, restrict the processing, enable the
portability of, or delete those data.
If you have any questions about how
we collect, process or use your personal data, want to enquire about, correct,
block or delete your data, or withdraw any consents you have given, or opt-out
of any particular data use, please contact us directly using the contact data
provided in our site notice.
You may also submit a complaint to
the responsible data protection supervisory authority.
Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.
