Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
You may visit our website without
revealing any personal information. With every visit on the website, the web
server stores automatically only a so-called server log file which contains
e.g. the name of the requested file, your IP address, the date and time of the
request, the volume of data transferred and the requesting provider (access
data), and documents the request.
These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to art. 6 (1) 1 lit f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.
Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein.
This service provider is based in an EU or EEA member state.
We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to art. 6 (1) 1 lit b GDPR. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.
We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to art. 6 (1) 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.
Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this consent in accordance with Art. 6 (1) sentence 1 lit. b GDPR so that the latter can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, as permitted by law and about which we inform you in this declaration.
DHL Paket GmbH
Deutsche Post AG
United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
E-mail advertising if you subscribe to the
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to art. 6 (1) 1 lit a GDPR, using the data required or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
E-mail advertising if you do not subscribe to the
newsletter and your right to opt out
If we receive your e-mail address in connection with the sale of a product or service and you have not opted out and you are not a consumer who has his habitual residence in Poland, we reserve the right to regularly email you offers for products from our product range that are similar to those you have already purchased. This serves to safeguard our predominantly legitimate interests in accordance with Art. 6 Para. 1 f) GDPR in addressing our customers for advertising purposes.
You can opt out of this use of your email address at any time by sending a message to the contact option specified below or by using the opt-out link in the advertising email, without incurring any costs beyond the cost of transfer calculated at the base rates.
We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order.
serves the protection of our legitimate interests in the optimal marketing of
our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the
process of balancing of interests. The Trustbadge and the advertised trust
badge services are offered by Trusted Shops AG, Subbelrather Str. 15C, 50823
With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.
Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.
To improve the
user experience on our website and enable you to use its certain features in
order to show suitable products or conduct market research, some pages of this
website use the so-called cookies. This serves the protection of our legitimate
interests in the optimised presentation of our offer according to art. 6 (1) 1
lit a GDPR that are overriding in the process of balancing of interests. A
cookie is a small text file which is stored automatically on your end device.
Some of the cookies we use are deleted after you close the browser session,
i.e. when you close the browser (that’s the so-called session cookies). Other
cookies are stored in your end-user device and enable us to recognise your
browser when you visit us again (persistent cookies). To check the cookie
storage period, you can use the Overview function in the cookie settings of
your web browser. You can configure your browser for it to inform you whenever
reject the cookies on a given website or generally. Every browser has a
different policy for managing the cookie settings. The browser’s policy is
described in the Help menu of every browser and explains how you can change
your cookie settings. To find out how to change the settings in your browser,
see the links below:
Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Please note that disabling cookies may limit your access to some features of our website.
This website uses Usercentrics' cookie consent technology to obtain your consent to the storage of certain cookies on your end device and to document this in compliance with data protection regulations. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, website: https://usercentrics.com/de/ (hereinafter "Usercentrics").
When you enter our website, the following personal data is transferred to Usercentrics:
- Your consent(s) or withdrawal of your consent(s)
- Your IP address
- Information about your browser
- Information about your device
- Time of your visit to the website
of econda for web analytics
After you opt out, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will have to click the link again.
Makaira / Matomo
We use analysis tools from Makaira GmbH, Seckenheimer Hauptstraße 113, 68239 Mannheim ("Makaira"). Makaira makes it possible to analyse the use of the website by website visitors with the open source software Matomo (https://matomo.org). In doing so, various usage data, such as page views, time spent, device categories, operating system (e.g. PC with Windows operating system) and user access (e.g. via paid advertisements or unpaid search results) or contents of the current shopping basket are processed. This data is summarised by Makaira in a pseudonymised profile that is assigned to the user's end device. Based on the data collected, Makaira creates a prediction about your preferences. Subsequently, the products in the shop are presented to you in a certain order or suitable product suggestions are made.
We use Google AdWords to advertise our website in Google search results and on third-party websites. For this purpose, when you visit our website, the so-called remarketing cookie of Google is set on your browser, which allows the automatic displaying of interest-based advertising using a pseudonymous cookie ID and information about your website visits. This serves the protection of our legitimate interests in the optimal marketing of our website according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests.
Any data processing that goes beyond that scope takes place only if you have allowed Google to associate your web and app browsing history with your Google account and to use information from your Google account to personalise ads that you see across the web. If, in such a case, you visit our website while being signed in to Google, Google will use your data together with Google Analytics data to build and define audience lists for cross-device remarketing. For this purpose, Google will temporarily join your data with Google Analytics data to build audiences.
Google AdWords remarketing is offered by Google LLC (www.google.com). Google LLC is headquartered in the USA und and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.
You can disable the remarketing cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.
9. Pinterest Retargeting (Pinterest Tag)
We use the tracking pixel (Pinterest Tag) provided by Pinterest Europe Ltd. (Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland). The pixel collects information about usage (e.g., information about products viewed) under the cooperative responsibility of Pinterest Europe Limited and Groundies and shares this information with Pinterest Europe Limited. The use of the data transmitted to Pinterest Europe Limited is the sole responsibility of Pinterest Europe Limited under data protection law. The information provided to Pinterest Europe Limited may be grouped together for you with the help of other information that Pinterest Europe Limited has stored about you, e.g., through your ownership of an account on the “Pinterest” social network. With the help of the data collected via the pixel, interest-specific advertisements can be displayed in your Pinterest account (retargeting).
Pinterest Europe Limited may also aggregate the data collected via the pixel and use it for its own advertising purposes as well as for the advertising purposes of third parties. For example, Pinterest Europe Limited may infer certain interests from your browsing behavior on this website and also use this information to promote third-party offers. Pinterest Europe Limited may also combine the data collected via the pixel with other data that Pinterest Europe Limited has collected about you via other websites and/or in connection with the use of the “Pinterest” social network, so that a profile about you can be stored at Pinterest Europe Limited. This profile may be used for advertising purposes. The legal basis for this data processing is Article 6(1)(a) GDPR.
You can find more information about data protection at Pinterest Europe Limited at: https://policy.pinterest.com/en/privacy-policy. Here you can also assert your rights as a data subject (e.g., the right to erasure) with regard to the data that Pinterest Europe Limited processes as the data controller. You may withdraw your consent at any time.
10. LinkedIn Insights Tag
We use LinkedIn’s Insight Tag on this website. The LinkedIn Insight Tag generates a LinkedIn “browser cookie” that collects the following data:
- IP address,
- Page activities,
- demographic data from LinkedIn if the user is an active LinkedIn member.
This technology enables us to monitor the performance of our ads and read information regarding user interaction on our website. The LinkedIn Insight Tag is embedded on our website in order to connect to the LinkedIn Server if and when you visit our site and are logged into your LinkedIn Account while doing so.
We process your data in order to evaluate campaigns and collect information about users who might have reached our website via our LinkedIn campaigns. The legal basis for this data processing is Article 6(1)(a) GDPR.
We use "mySHOEFITTER", an application for digital shoe size advice, in our webshop to support our customers automatically in their shoe size selection. mySHOEFITTER is an application of mySHOEFITTER GmbH (company headquarters: Münsterstr. 5, 59065 Hamm, Germany).
Our website uses so-called social network plugins (“plugins”).
If you call a page of our website that contains such a plugin, your browser will establish a direct link to the servers of Facebook, Google, Twitter or Instagram. Then, the content of the plugin will be transferred by the relevant provider directly to your browser and integrated within the page you are viewing. This allows the providers to obtain information that you viewed the page of our website in your browser, also if you do not have an account with the relevant provider or are currently not signed in. This information (including your IP address) will be sent from your browser directly to the relevant provider’s server (which may be in the USA) and stored there. If you have signed in to your social network account, the providers will be able to directly attribute your visit to our website to your social network account. If you interact with the plugins, e.g. click the 'Like' or 'Share' button, this information will be also sent directly to the provider’s server and stored there. In addition, the information will be published on the social network page and your contacts will be able to see it. This serves the protection of our legitimate interests in the optimal marketing of our website according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests.
To find out more about the purpose and scope of collection, further processing and use of the data by the Providers, and to learn about the available contact options and your rights in this respect and how you can customise your browser to better protect your privacy, please see the data privacy policies of the providers:
If you do not want the social networks to attribute the data collected through our website directly to your social network account, you must sign out of the relevant account before visiting our website. You may also use add-ons for your browser, e.g. the "NoScript" script blocker (http://noscript.net/), to stop plugins.
If, when or after
placing your order, you have given us your express consent to doing so
according to art. 6 (1) 1 lit a GDPR, we will use your e-mail address to send
you reminders about rating your order using the rating system applied by
You may revoke your consent at any time by sending a message to the contact option specified below.
You are entitled to be obtain free-of-charge information
concerning data stored about your person
and, as the case may be, to correct, restrict the processing, enable the
portability of, or delete those data.
If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, block or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our site notice.
You may also submit a complaint to the responsible data protection supervisory authority.
Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.